Terms of service

Terms & Conditions

Welcome to Fjord-Melbourne.com
This website is operated by Commerce Medium LTD. Throughout the site, the terms “we,” “us,” and “our” refer to Commerce Medium LTD.

By accessing our website and/or purchasing from us, you agree to be bound by these Terms & Conditions, which incorporate our Privacy Policy, Shipping Policy, and Return & Refund Policy. Please read these Terms carefully before using our website.

These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors. If you do not agree with any part of these Terms, you may not access or use our services.

We may update these Terms from time to time by posting changes on this page. Your continued use of our site constitutes acceptance of any such updates.

1. Online Store Terms & Age Restriction

By using this site, you confirm that you are at least the age of majority in your state or province of residence (minimum 18 years of age).

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or malicious code. Any breach of these Terms will result in the immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

Content (excluding credit card details) may be transferred unencrypted and adapted to meet technical requirements of connecting networks or devices.

3. Business Information & Contact Details

To ensure transparency and trust, our full company and contact information are provided below:

Legal Entity Name: Commerce Medium LTD
Registered Address: 7 Bell Yard, London, WC2A 2JR, United Kingdom
Telephone: +44 20 3769 2020
Email: info@fjord-melbourne.com
Operating Hours: Monday–Friday: 08:00 AM – 07:00 PM (Canberra, GMT +10). Saturday & Sunday: Closed.

This website is dedicated to serving customers in Australia. All orders placed through this site are processed and delivered from the United Kingdom, ensuring a smooth and reliable shopping experience tailored for the Australian market.

All transactions on this website are processed in accordance with UK consumer protection laws and comply with Australian consumer standards where applicable.

4. Accuracy of Information

We make every effort to ensure that all information is accurate and up to date. However, we are not responsible if the content on this site is incomplete, inaccurate, or outdated.

Reliance on the material provided is at your own risk. We recommend consulting more accurate or timely sources where appropriate.

5. Modifications to Services and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time without liability to you or any third party.

6. Products & Services

Some products or services may be available exclusively online and in limited quantities, subject to our Return & Refund Policy.

We make every effort to display products and colors accurately; however, we cannot guarantee that your device’s display will represent colors precisely.

7. Order Acceptance, Billing & Payment

We reserve the right to refuse or cancel any order for any reason. Orders may be limited by customer account, payment method, or shipping/billing address.

We also reserve the right to restrict or prohibit orders placed by resellers or distributors.

Accepted Payment Methods: Visa, Mastercard, American Express, PayPal, and others as listed at checkout.

By providing your payment information, you authorize us to charge the applicable fees and agree to provide accurate and complete account details for all purchases.

8. Shipping, Returns & Refunds

Shipping, return, and refund procedures are governed by our dedicated policy pages:

  • Shipping Policy: Covers delivery methods, costs, and estimated timeframes.

  • Return & Refund Policy: Explains conditions for returns, exchanges, and refunds.

Please review these policies before completing your purchase.

9. Third-Party Tools & Links

We may provide access to third-party tools or links “as is” without warranties of any kind. Use of such tools is entirely at your own discretion and risk.

We are not responsible for the accuracy, reliability, or content of third-party websites. Any issues with third-party services or products should be directed to their respective providers.

10. User Content & Feedback

By submitting any content (ideas, feedback, proposals, etc.), you grant us the right to edit, use, and publish such material without restriction.

We are not obligated to:
(a) maintain comments in confidence,
(b) provide compensation for submissions, or
(c) respond to comments.

We may remove any content deemed unlawful, offensive, or in violation of these Terms.

11. Personal Information & Privacy

Your submission of personal information is governed by our Privacy Policy. By using this site, you acknowledge that you have read and agreed to our Privacy Policy.

12. Errors & Inaccuracies

From time to time, our site may contain typographical errors, inaccuracies, or omissions (e.g., in pricing or descriptions).

We reserve the right to correct such errors or cancel orders affected by them at any time without prior notice.

13. Prohibited Uses

You may not use this site or its content:

  • for any unlawful purpose;

  • to infringe on intellectual property rights;

  • to harass, defame, or discriminate;

  • to submit false information;

  • to transmit malware or spam; or

  • to interfere with security features.

Violation of these terms may result in termination of access.

14. Disclaimer of Warranties & Limitation of Liability

All products and services are provided “as is” and “as available”, without any warranties of any kind.

We do not guarantee uninterrupted or error-free service.

Commerce Medium LTD, including its officers, employees, or affiliates, shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our site or services, except as required by law.

15. Indemnification

You agree to indemnify and hold harmless Commerce Medium LTD, its affiliates, and employees from any claims, losses, or expenses (including legal fees) arising from your breach of these Terms or violation of any law or third-party rights.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom, without regard to conflict of law principles.

17. Severability & Termination

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full effect.

We may suspend or terminate your access at any time if you violate these Terms.

18. Entire Agreement

These Terms, together with our other published policies, constitute the entire agreement between you and Commerce Medium LTD and supersede any prior agreements or understandings.

19. Contact Details

Email: info@fjord-melbourne.com
Phone: +44 20 3769 2020
Address: 7 Bell Yard, London, WC2A 2JR, United Kingdom