Shipping policy

At Fjord-melbourne.shop we are committed to providing fast, reliable, and transparent shipping for all orders. Please review the details below.

Company Introduction

Fjord Melbourne

Adres: 7 Bell Yard, London, WC2A 2JR, United Kingdom. This website is dedicated to serving customers in Australia. All orders placed on this site are processed and delivered from the United Kingdom, with the goal of providing a smooth and reliable shopping experience specifically tailored for the Australian market.

Shipping Costs

We offer free shipping on all orders to Australia.
Shipping cost: €0 per order, regardless of size or delivery location within the Australia.

Processing Time

Orders are processed within 1–2 business days (Monday–Friday).
Orders placed before 07:00 PM (Canberra time, GMT+10) will be processed the same business day.
Orders placed after 07:00 PM will begin processing the next business day.

Delivery & Transit Time

Estimated transit time: 5–8 business days (Monday–Friday).
Total estimated delivery time (processing + transit): 6–10 business days.
Please note: Delivery times are estimates and may vary due to courier delays, customs clearance, or regional factors.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking link so you can monitor your delivery status.

Returns & Damages

If you are not satisfied with your order, please contact us within 30 days of receipt at info@fjord-melbourne.com for return instructions.for more details you can visit our reurns and refund page .

Important Notes

We are not responsible for shipping delays, lost parcels, or damages that occur during transportation.
Customs inspections or delays may impact delivery times and are beyond our control.